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  • Unit 27 Managing Quality in Health and Social Care By:-Alley moor
    Unit 27 Managing Quality in HSC Unit 27 Managing Quality in Health and Social Care Aim The aim of this unit is to help learners develop an understanding of different perspectives on health and social care service quality and how it is evaluated in order to empower and involve users of services. Learning outcomes On successful completion of this unit a learner will: 1 Understand differing perspectives of quality in relation to health and social care services 2 Understand strategies for achieving quality in health and social care services 3 Be able to evaluate systems, policies and procedures in health and social care services 4 Understand methodologies for evaluating health and social care service quality. Unit 27 Managing Quality in Health and Social Care Unit content 1 Understand differing perspectives of quality in relation to health and social care Services Quality perspectives: perspectives of external bodies eg conformance; perspectives of staff; Perspectives of those who use services eg Seroquel – Zenithal, Parasuraman and Berry; technical quality; functional quality; quality assurance; quality control; quality audit; quality management Stakeholders: external agencies eg Care Quality Commission; Supporting People; National Institute for Clinical Excellence; Health Service Commissioners; local authorities; users of services eg direct users of services, families, careers; professionals; managers; support workers Unit 27 Managing Quality in Health and Social Care 2 Understand strategies for achieving quality in health and social care services Standards: minimum standards; best practice; benchmarks; performance indicators; charters; codes of practice; legislation eg local, national, European Implementing quality: planning, policies and procedures; target setting; audit; monitoring; review; resources (financial, equipment, personnel, accommodation); communication; information; adapting to change Barriers: external (inter-agency interactions, legislation, social policy); internal (risks, resources, organizational structures, interactions between people) HND Assignment Help hndassignmenthelp@gmail.com www.hndassignmenthelp.co.uk +447464884564 3 Be able to evaluate systems, policies and procedures in health and social care Services Evaluating quality: different quality methods and systems eg Total Quality Management, Continuous Quality Improvement; concepts; preventing problems; management leadership, control of processes, involvement of people; quality circles Health and care organization: services eg an NHS trust, a local authority social care service, a private health or social care service, a not-for-profit health and care service Improving quality: methods eg customer service, empowering users of services, functional quality, putting people first, valuing front-line staff, internally generated standards that exceed minimum requirements Unit 27 Managing Quality in Health and Social Care 4 Understand methodologies for evaluating health and social care service quality Methods for assessing service quality: methods eg questionnaires, focus groups, structured and semi-structured interviews, panels, complaints procedures, road shows Perspectives: external eg requirements of inspection agencies (minimum standards); internal eg organizational standards; continuous improvement Involving users of services: mechanisms eg consultation, panels, empowerment, user managed services Unit 27 Managing Quality in Health and Social Care Avail online Assignment Help for HND in health and social care for ICON College, St Patrick’s college, Mont Rose College, EThames College, South Thames College, UKCBC and many more HND Assignment Help hndassignmenthelp@gmail.com www.hndassignmenthelp.co.uk +447464884564
  • VistaPrint Review By:-Hassan Cosh
    I always order from Vistaprint using coupons and not once needed to cancel an order or was unable to locate a vistaprint coupon code that is legal.
  • Unit 26 Facilitating Change in Health and Social Care By:-Alley moor
    Unit 26 Facilitating Change in HSC Unit 26 Facilitating Change in Health and Social Care Aim This aim of this unit is for learners to gain understanding of the factors of change in health and social care services, and the practice of evaluating and facilitating change. Learning outcomes On successful completion of this unit a learner will: 1 Understand the factors that drive change in health and social care services 2 Be able to evaluate recent changes in health and social care services 3 Understand the principles of change management. Unit 26 Facilitating Change in Health and Social Care Unit content 1 Understand the factors that drive change in health and social care services Political and legal: factors eg modernization agenda; current legislation eg Health Act 1999, NHS and Community Care Act 1990, Health and Social Care Act 2001; changes of government; funding issues Demographic and cultural: factors eg ageing population, minority ethnic community needs, lifestyle factors, public awareness (perceptions) and news media, human factors Technological: factors eg electronic record keeping; electronic communication; assistive technology Unit 26 Facilitating Change in Health and Social Care 2 Be able to evaluate recent changes in health and social care services Impact of recent changes on organizations and staff: how services are organized; effect on Front-line staff; effect on service delivery Impact of recent changes on users of services: direct users; families of those who use services Benefits of recent changes: for the government; for workers in services; for those who use Services HND Assignment Help hndassignmenthelp@gmail.com www.hndassignmenthelp.co.uk +447464884564 3 Understand the principles of change management Key principles of change management: Kotter’s eight steps to successful change; Leavitt’s Model of change; people’s reactions to change; dealing with people’s fears and anxieties; Understanding people’s needs; reducing resistance to change; leading change; creating ownership How change is planned: methods eg consultation; communication; top-down or bottom-up; management style; use of informal social systems; reconditioning; managing anxiety; staff development needs How change is monitored: measuring and monitoring eg evaluative research surveys; customer/staff satisfaction; measures of efficiency (cost-benefit, referral rates, case completion, waiting and response times) Unit 26 Facilitating Change in Health and Social Care Avail online Assignment Help for HND in health and social care for ICON College, St Patrick’s college, Mont Rose College, EThames College, South Thames College, UKCBC and many more HND Assignment Help hndassignmenthelp@gmail.com www.hndassignmenthelp.co.uk +447464884564
  • Black friday hosting deals By:-puspendu seth
    Black Friday Web Hosting Deals Black Friday web hosting deals are compared in this review. The best Black Friday web hosting offers of 2017 are summarized as follows.
  • Unit 23 Employability Skills in Health and Social Care By:-Alley moor
    Unit 23 Employability Skills in HSC Unit 23 Employability Skills in Health and Social Care Aim This unit provides learners with the opportunity to acquire honed employability skills required for effective employment. Learning outcomes On successful completion of this unit a learner will: 1 Be able to determine own responsibilities and performance 2 Be able to develop interpersonal and transferable skills 3 Understand the dynamics of working with others 4 Be able to develop strategies for problem solving. Unit 23 Employability Skills in Health and Social Care Unit content 1 Be able to determine own responsibilities and performance Own responsibilities: personal responsibility; direct and indirect relationships and adaptability, decision-making processes and skills; ability to learn and develop within the work role; employment legislation, ethics, employment rights and responsibilities Performance objectives: reviewing current capabilities, setting, monitoring and evaluating performance objectives Individual appraisal systems: uses of performance appraisals eg 360 degree evaluation, salary levels and bonus payments, promotion strengths and weaknesses, training needs; communication; appraisal criteria eg production data, personnel data, judgmental data; rating methods eg ranking, paired comparison, checklist, management by objectives Motivation and performance: application and appraisal of motivational theories and techniques, rewards and incentives, manager’s role, self-motivational factors Unit 23 Employability Skills in Health and Social Care 2 Be able to develop interpersonal and transferable skills Effective communication: verbal and non-verbal; awareness and use of body language, openness and responsiveness; formal and informal feedback to and from colleagues; ICT as an effective communication medium; team meetings Interpersonal skills: personal effectiveness; working with others; use of initiative; negotiating skills; assertiveness skills; social skills Time management: prioritising workload; setting work objectives; making and keeping appointments; working steadily rather than erratically; time for learning; reliable estimate of task time Problem solving: problem analysis; researching changes in the workplace; generating solutions; choosing a solution HND Assignment Help hndassignmenthelp@gmail.com www.hndassignmenthelp.co.uk +447464884564 3 Understand the dynamics of working with others Working with others: nature and dynamics of team and group work; informal and formal Settings; purpose of teams and groups eg long-term corporate objectives/strategy; problem solving and short-term development projects; flexibility/adaptability; team player; negotiating responsibilities and work arrangements; conflict resolution Teams and team building: selecting team members eg specialist roles, skill and style/approach mixes; identification of team/work group roles; stages in team development eg team building, identity, loyalty, commitment to shared beliefs, team health evaluation; action planning; monitoring and feedback; exchanging constructive feedback; coaching skills; ethics; effective leadership skills eg setting direction, setting standards, motivating, innovative, responsive, effective communicator, reliable, consistent Unit 23 Employability Skills in Health and Social Care 4 Be able to develop strategies for problem solving Specification of the problem: definition of the problem; analysis and clarification Identification of possible outcomes: identification and assessment of various alternatives Outcomes Tools and methods: problem-solving methods and tools; tracking progress and results Plan and implement: sources of information; solution methodologies; selection and Implementation of the best corrective action eg timescale, stages, resources, critical path Analysis Evaluation: evaluation of whether the problem was solved or not; measurement of solution against specification and desired outcomes; sustainability Unit 23 Employability Skills in Health and Social Care Avail online Assignment Help for HND in health and social care for ICON College, St Patrick’s college, Mont Rose College, EThames College, South Thames College, UKCBC and many more HND Assignment Help hndassignmenthelp@gmail.com www.hndassignmenthelp.co.uk +447464884564
  • Unit 19 Contemporary Issues in Health and Social Care By:-Alley moor
    Unit 19 Contemporary Issues in HSC Aim The aim of this unit is to enable learners to research how contemporary issues of concern develop and how public perspectives subsequently influence the development of health and social care services. Learning outcomes On successful completion of this unit a learner will: 1 Understand how information relating to health and social care gives rise to issues of concern to the public 2 Understand how issues of public concern related to health and social care are presented in the media 3 Be able to carry out research into different perspectives on a specific issue relating to health and social care 4 Understand the likely influence contemporary perspectives on health and social care issues will have on the development of services. Unit 19 Contemporary Issues in Health and Social Care Unit content 1 Understand how information relating to health and social care gives rise to issues of concern to the public Health and social care information: recurrent themes eg finance, resourcing, political context, collaborative care, standards, disability, child abuse enquiries Dissemination of information: through the media; through informative leaflets; use of visual images; developing a portfolio of media coverage Perspectives in the presentation of information: moral panic; discursive perspectives on the media Influences on attitudes and behaviour: format of presentation; style of presentation; content People: individuals; groups; communities; professionals; pressure groups; lobbyists; marketers, policy formers; others as appropriate Developments in health and social care: legislation; codes of practice; services; professionalism Unit 19 Contemporary Issues in Health and Social Care 2 Understand how issues of public concern related to health and social care are presented in the media The role of the media: responding to and shaping public opinion eg stereotyping, moral Panics, political bias Sources of information: as relevant eg newspapers (local and national), magazines, websites, and television channels (both commercial and public) Reliability of sources of information: the question of ownership; political and religious agendas; pressure groups; government sources; conflicting views of current issues eg how the ideological or political perspectives of different media sources impact on the way news is presented or ‘spun’ The impact of the internet: on news media, politics and professional practice eg news as a commodity, the dominance of a small number of primary news sources, lack of critical scrutiny, ‘dumbing down’ of news HND Assignment Help hndassignmenthelp@gmail.com www.hndassignmenthelp.co.uk +447464884564 3 Be able to carry out research into different perspectives on a specific issue Relating to health and social care Specialist sources of current information: as relevant eg websites, news media and journals Electronic sources for current information: e-journals; government websites; media websites; user group and pressure group websites Key issues: outline issues eg public and private service providers, professionalism and bureaucracy, users of services and consumers, regulation and the market Influence of cultural context: awareness of eg religious and moral beliefs, cultural perspectives on individual and communal rights, academic freedom Presentation and emphasis of media and policy makers: ‘spin’ and marketing of issues Unit 19 Contemporary Issues in Health and Social Care 4 Understand the likely influence contemporary perspectives on health and social Care issues will have on the development of services Interrogate information collected: critically evaluate eg what is the evidence, validity, reliability, key arguments; summaries; draw conclusions Impact on services: possible outcomes eg privatization, reduction of resources, changing threshold criteria, discrimination Different interpretations of information: subjectivity eg selective use of data, selective use of professional and academic opinion, political and ideological bias in interpretation; genuine disagreement over the correct interpretation of information Unit 19 Contemporary Issues in Health and Social Care Avail online Assignment Help for HND in health and social care for ICON College, St Patrick’s college, Mont Rose College, EThames College, South Thames College, UKCBC and many more HND Assignment Help hndassignmenthelp@gmail.com www.hndassignmenthelp.co.uk +447464884564
  • Unit 16 Understanding Specific Needs in Health and Social Care By:-Alley moor
    Unit 16 Understanding Specific Needs in HSC Unit 16 Understanding Specific Needs in Health and Social Care Aim The aim of this unit is to enable learners to gain insight into the ways that health and social care services empower users with specific needs to access the services they need easily. Learning outcomes On successful completion of this unit a learner will: 1 Understand perceptions of health, disability, illness and behaviour 2 Understand how health and social care services and systems support individuals with specific needs 3 Understand approaches and intervention strategies that support individuals with specific needs 4 Understand strategies for coping with challenging behaviours associated with specific needs. Unit 16 Understanding Specific Needs in Health and Social Care Unit content 1 Understand perceptions of health, disability, illness and behaviour Concepts: normality, images, models, definitions, language and terminology Perceptions: labels, stigma, discrimination, oppression, rights Attitudes over time: historical perspectives, social and political developments, medical and technological advances Legislation and social policy: reflects changes in attitude, modifies attitudes and practices, inclusion, policies, community care initiatives; recent and emerging change; relevant acts eg Human Rights Act 1998, Carers (Equal Opportunities) Act 2004, Disability Discrimination Act 2005, The Mental Health Act 2007, The Health and Social Care Act 2008, The Children Act 2004: Every Child Matters; relevant policies eg Putting People First 2007, Our Health, Our Care, Our Say 2006 Unit 16 Understanding Specific Needs in Health and Social Care 2 Understand how health and social care services and systems support individuals with specific needs Care needs: physical, social, emotional, language, intellectual, sexual, spiritual Organizations and systems: statutory, not-for-profit, voluntary; self-help, formal, informal care Services: health, social care; day, residential; education, recreation, transport; access eg geographical, physical, financial Avail online Assignment Help for HND in health and social care with HND Assignment Help hndassignmenthelp@gmail.com www.hndassignmenthelp.co.uk +447464884564 3 Understand approaches and intervention strategies that support individuals with specific needs Approaches and interventions: self-help, direct action, partnerships, evidence-based practice, advocacy, guardianship, autonomy and empowerment, risk management; medical, technological, therapeutic products, lifestyle choices and therapies Potential tensions: rights versus protection of self and others; alleviation of needs versus remedial therapy; risk versus autonomy and independence; choices and preferences; service dilemmas and policies eg cost benefit analyses, priorities Emerging developments: medical and technological advances, changes to legislation and policy, local, national and international perspectives Unit 16 Understanding Specific Needs in Health and Social Care 4 Understand strategies for coping with challenging behaviours associated with specific needs Challenging behaviours: learning disabilities, physical disabilities, ill health (physical and mental), physical impairment, acquired brain injury, drugs and alcohol Methods of working: communication, setting clear boundaries/targets, time out, rewards and sanctions, medication Organizational implications: legal framework, professional standards, codes of practice, policies and procedures Unit 16 Understanding Specific Needs in Health and Social Care Avail online Assignment Help for HND in health and social care for ICON College, St Patrick’s college, Mont Rose college, EThamescollege, South Thames college, UKCBC and many more HND Assignment Help hndassignmenthelp@gmail.com www.hndassignmenthelp.co.uk +447464884564
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