A super luxurious and high-performance car, Volkswagen is often a source of extreme pride to any owner. They tend to be very possessive about it and even a scratch on it becomes a big issue with them. Being a car, it would have its issues as well as would require services and maintenance like any other car. However, since its parts and make is extremely specialized, it cannot be taken care of by any normal car mechanic or garage services. It requires a specialized garage to take care of it with their mechanic specially trained to look after a VW car. Likewise, if you are a VW owner, it’s extremely important that you be extremely careful in choosing down a VW Campervan London Garage to take care of your beloved car. Few considerations that would help you make a judicious choice are:-
An authorized garage
Like already stated, the garage needs to be specially trained and certified in order to be servicing a VW car. Even if they are not direct dealers of a VW car, they must have undergone extensive training and must have successfully acquired the certification to go ahead and do all kinds of repairs and services that are required by any VW car. It also pays to look into whether they are getting certified at regular intervals. This ensures that they have the latest knowledge at their fingertips as the fast changing technology is fast making any knowledge outdated in as short a span as six months.
Capability of the garage
It always pays well to visit the garage once beforehand. A VW repair and service requires some specialized area along with some specialized tools. You simply cannot repair a VW like any other car. Thus the garage should have an area which is well capable of servicing a VW car.
The model and pace of a VW is fast changing. During servicing, your VW car may require some parts change. Hence, it’s important that the garage you select have in stock, almost all spare parts and latest technology regarding your model and make of VW. This ensures that your car is not left hanging in the garage for want of a spare part and the repair if the VW gets completed in minimum time. Going without your VW car for days can be highly inconvenient, not to mention mentally disturbing as well.
Check into the experience and expertise
It’s a smart idea not to go verbatim the experience and expertise touted by the garage and its members. Always check on the certification and recertification of its staff, experience of its staff members etc. especially regarding your model and make. While visiting the garage, spend some time watching them work at the VW cars that are in for servicing and repair at their garage at that point of time. This will help you draw your own personal conclusion about their capability and expertise in resolving all possible problems of a VW car. If their method looks deft and satisfactory, you will feel more confident handing your car over to them for required work.
Customer testimonials and garage reputation
Always enquire into the garage reputation and try to get a live feedback from few of its customers. This will help you know the length they would go to provide the best customer service to you, the time that they usually take to repair or service the car, the genuine guarantee and ownership that they take of their work, they way they interact with their clients etc. Soft and friendly interpersonal services with the right professional touch are equally important.
Finally, always check on the charges that they take for the services provided by them including the emergency one. Check out of they have any service contracts and what services they cover. It’s always best to compare quotes from three to four VW service providers and even negotiate them in advance to be mutually beneficial.
Heston VW is the undisputed leader in providing the service and repair work for your VW in the Middlesex region of south west London. Capable of providing services beyond the area, we are an independent and family run business that have a long history in providing the very best and latest of all kinds of VW repairs and services at extremely affordable rates. Contact us to know more.