For communication and collaboration, audio is rapidly deteriorated by video chats and conferences. With the availability of OTT and WebRTC services, video conferencing has now become a lot easier. Contact centers, as well as enterprises, often implement video into their communication system, thereby making the services for the users better. However, a dedicated system comes with a recurring expenditure and a short life. So to match today's fast-changing and demanding environment, a hosted system is the right choice. Virtualized video conferencing or multi tenant conferencing solutions provide a number of benefits. Here are the top 3 benefits of multi tenant video conferencing solution.
1. Cost benefits
The most crucial benefit of video conferencing software is cost-effectiveness. There is no cap involved and users pay on a monthly basis depending upon the usage. Video conferencing solutions can bring more business to the enterprise, making it easier for them to pay for the hosted video solutions from the profits. If the company buys a multi tenant conferencing solution, it doesn’t need to pay anything additional for the usage.
2. Automatic upgrades
Problems like the arrival of new codecs and old codecs becoming obsolete are often faced by systems that are not hosted. The benefit of switching to a virtualized video conferencing environment avoids this issue. The service provider makes sure the solution is up to date so that all the audio and video media codecs are ensuring better quality and a jitter-free video.
Shifting to virtualized video conferencing software has its own benefits and it also brings freedom in a number of ways. Firstly, the enterprise doesn't need to have hardware and maintenance personnel available on-premise. This alone cuts the cost involved in paying the personnel for their services, as well as saving on energy bills and space.
The freedom to deploy and use is the advantage video conferencing solution brings next. Anyone within the organization who is connected with the system or a prospective buyer can make use of this conferencing software solution for executing one-to-one chats or group conferencing. For the employees, there is great ease of using these services on their mobile phones from any location.
For the organizations, this conferencing software could be useful in organizing virtual conferences with a good number of participants or they can even include it as their routine practice where the motto would be better collaboration among the employees and to serve customers well.
Video conference solutions provide liberty from making unnecessary expenditures on updates and maintenance. They also enable the users to use their services from any location using devices like laptops, Smartphones, and desktops. This software is free from any complicated configuration making it easier for everyone to use it without any intricacy.
There is a pool of conferencing software embedded with rich features like a video within a video, document sharing, presentation, and flexible controls. Video is not an extra in the communication package offered. It is very crucial when it comes to addressing customer queries or even for collaboration between the employees. Taking the virtual route assures always-on performance, fewer maintenance worries, and more customer satisfaction.
Author works in a company that offers multi tenant conferencing solution, Hybrid softswitch, class 4 softswitch, mobile SIP dialer and similar solutions.