Every executive should possess strong communication skill at the executive level. Not only does a good communication skill makes your task easier, but it also encourages open dialogue, maintains transparency, and increases collaboration. It also boosts the productivity levels in the organization. The communication skills you hone at the executive level is different than the skills required at the management or other lower-level positions.
Here is what you can learn from executive communication training:
1) Avoid jargons: You need to interact with people outside your company. Hence, adjustment of language is essential. Every department in your organization, be it finance, marketing, sales, operations, all have a different dialect which probably the other departments do not understand. As you move ahead in the firm, you do want to grasp the language, and business-speak other departments rely on. It boosts communication and solidifies bonds with the remaining executives.
2) Learn executives’ value: Executive communication training emphasises that the skills at the executive level are not only relevant while interacting with the public and employees but in working with other executives. If you understand what value other executives bring to the company, you can find numerous ways to present ideas. Figure out what every department seeks and try to get that perspective in play while interacting with the members of that department. Communication skills ensure you climb the ladder of leadership successfully, especially while dealing with leaders of your firm.
3) Consider the tone: This aspect is crucial during an executive media training as well. Every department in the organization follows a culture, goals, and personalities. It is crucial to consider the same while addressing the individuals of the department. Sometimes, it is more about how you convey it. If the team is high in energy, you might do well communicating the energy back to them while some other department might consider it insincere. Do not change how you act. Read the fine lines of how to deliver the message.
4) Know your audience: Executives are the face of the company. Hence, it is necessary to understand your listeners, whether you are speaking to a client, employee, customer, or the public. Executives act as the brand ambassador of the company. So, you must always be on message. Understanding the audience helps you tailor your message. Try to have three theme messages around which you can frame your communication. Do not overthink as well. Keep them simple, effective, and understandable.
5) Go beyond listening: One of the most important aspects of executive communication is listening. This is again applicable in executive media training. But as you climb the corporate ladder, you need to do more than listening. Once you take up the leader position, people expect you to address their concerns, complaints, and questions. At the executive level, you should know how to inquire and learn the other person’s position. At the same time, advocate your opinion as well.
6) Rehearse your message: You want to have comfortable interaction as an executive. What executive communication training does is teach you different ways to speak to the entire company, the press, or address a challenging topic. Videotape yourself delivering an important message. Gauge your body language, listen to your tone, and hear how fast or slow you speak. Strong communication skills need some level of self-awareness. So, watch yourself with a critical eye.
Jaques Montegolifier is a media student, who loves to read and write on subjects of his interest. He has spent considerable time reading aboutexecutive media training, public speaking, andexecutive communication training . Through his work, he has explained 6 communication tips every executive should follow.