Accidents occur everywhere on a daily basis – on the roads, in the workplace, in public places such as stores and shops, and in the home. Many of these are due to negligence on the part of one of the parties involved, or might be due to a manufacturing fault in an appliance. With so many accidents occurring, some legal practices do little else these days other than deal with personal injury cases.
Personal injury lawyers need a way to stay on top of every case, keeping track of each individual client and maintaining detailed records of their injuries. This is particularly important in the case of a client whose injuries may progressively worsen resulting in a gradual reduction in the ability to perform a certain action, or whose injuries are likely to cause this to happen in the future.
This is why personal injury case management software has been developed to enable lawyers to stay on top of each and every case. It helps to keep track of vital information which could have a serious effect, one way or the other, on the outcome of the case. As far as any lawyer is concerned this is crucial when working on a contingency basis, as most practices do these days. It is essential that the client receives every penny that the law says is due, and of course it is in the interest of the practice to see that this happens as well.
Personal injury software can perform a number of different functions and requires the information to be input on the matter one time only. This completely eliminates repetitive routine typing and searching for information manually. Documents and forms can be printed automatically with all the details of the case completed, which means that pre-printed headed stationery is no longer required. This cuts out the cost of printer management and saves office space storing printed paper.
It is also possible to obtain software which is compliant with the processes agreed with the Ministry of Justice which results in quicker agreement on liability
and payment in the case of low cost RTA injury claims up to a figure of £25,000. The portal allows the exchange of all of the documentation that is related to the claim.
There is no need to use time sheets, because the software has built-in time tracking. Every document produced is automatically costed and time-recorded, and tracked. The workflow process automatically creates tasks and completes them. All information is regularly backed up so there is no risk of losing any vital information about the case.
Accounts can be set up for every employee in the firm who may have tasks to carry out concerning personal injury claims, which means that everyone will be on the same page in the case of any individual client. It is possible to customise the security settings so that you can control who has access or is denied access to any particular piece of information.
On the subject of security, as the software is cloud-based all data is sent by a 128-Bit secure encrypted connection which is of the same type that is used by the banks. Thus your client files are completely confidential with access only available to those approved to have it.
Clients are notified automatically of progress of their case and they can log in at any time to check documentation or upload or download it. This increases the level of client satisfaction. You can also send emails to the client directly from the programme and invoices can be sent directly when it is time to bill.
Overall, personal injury case management software is simple to use and new users can understand it very quickly, which means that they will need less support. It reduces the time required to complete a case from beginning to end and also reduces the number of support staff required. More claims can be handled by less staff which does wonders for the overall profitability of the firm.
Any firm of lawyers involved in personal injury claims should certainly investigate the capabilities of modern personal injury software. The investment in such software will pay dividends in the long haul.
DPS Software has been providing software for legal firms for over 30 years, and has over 700 client firms in the UK with some 18,000 individual users. The company specialises in making the life of a lawyer easier by producing software covering every aspect of a solicitor’s work including personal injury case management software.